Call on BGI's Service Team

Call BGI Fitness when you need us, or before you need us!  BGI's service department is pleased to be the finest in Indiana. Our mobile technicians can perform their magic at your place of business, at your convenience.

Contact the BGI Fitness Service Department:

BGI Fitness, Service Department
Voice: (317) 579-7933 x2
Fax: (317) 579-7929
Normal Hours: 
Mon-Fri,  7:30am to 4:30pm

Inquire about fitness equipment services

For after-hours contact, please submit your service request via our web questionnaire here: Service Inquiry BGI's Fitness Service Center will contact you asap.   

Service / Repair Policies

  • BGI Fitness repairs are warranted for 30 days from the date of completion of the repair. This warranty applies to the specific issue addressed during the repair. 
  • contact BGI Fitness Commercial and get a quote for a PM to keep your equipment in top shape and less down time
  • A travel charge will be charged for each round trip visit to the customer's place of business. The travel charge is based on the county in which the customer resides.  For example, $50 for Marion Co. and surrounding counties.  Click here for a full listing of our Travel Charges.
  • Normal freight is included in the price of parts but expedited freight costs will be approved by and billed to the customer. 
  • On-site labor $130 for a local service call then $80 per hourbilled at $80 per hour.
  • A job is considered to be completed only when the required parts are installed and the unit is functional. 
  • Each piece of equipment repaired will constitute one job. With approved credit, each job will be billed upon completion at net 30 days.